Terms of Service

Terms of Service Agreement

Welcome to gujaratepilepsy.com (the "Website"). These Terms of Service ("Terms") govern your use of our website and services provided by Gujarat Epilepsy & Neuro Clinic. By accessing or using our website, you agree to be bound by these Terms.

Service Provider Information

Service Provider: Gujarat Epilepsy & Neuro Clinic

Principal Place of Business: 1st Floor, 112-114, Elite Magnum, Near Solaris, Bhuyangdev Cross, Sola Road, Ahmedabad, Gujarat 380061

Contact Information:

• Phone: +91 87809 66624
• Email: epilepsyassociates@gmail.com

Medical Practitioners: Dr. Rutul Shah & Dr. Abhishek Gohel, both licensed medical practitioners in India

Acceptance of Terms

By accessing or using our website, you confirm that:

1. You are at least 18 years old or have parental/guardian consent
2. You have read, understood, and agree to these Terms of Service
3. You have read our Privacy Policy and Medical Disclaimer
4. Your use of our services complies with applicable Indian laws

Website Usage Terms

Permitted Use

You may use our website for:

• Accessing educational information about epilepsy and neurological conditions
• Learning about our medical services and practitioners
• Scheduling appointments through authorized channels
• Contacting our clinic for legitimate medical inquiries
• Reading and downloading publicly available content for personal use

Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Scrape, copy, or republish our content without permission
• Use automated systems to access our website (except search engines)
• Impersonate our medical staff or clinic
• Submit false or misleading information
• Violate the privacy of other users

Medical Services and Limitations

Professional Medical Services

Gujarat Epilepsy & Neuro Clinic provides professional medical services through licensed physicians. All medical services are subject to:

• Medical Council of India (MCI) / National Medical Commission (NMC) regulations
• Indian Medical Association (IMA) guidelines
• Applicable state and national healthcare laws

Website Information Limitations

Please refer to our Medical Disclaimer for complete information about the limitations of website content. Key points include:

• Website content is for educational purposes only
• No doctor-patient relationship is created through website use
• Medical emergencies require immediate professional attention

Appointment Booking Terms

Third-Party Booking Platform

We use eka.care for online appointment booking. When you book an appointment:

• You agree to eka.care's terms of service and privacy policy
• Information provided must be accurate and complete
• You authorize us to contact you regarding your appointment
• Appointment confirmation is subject to doctor availability

Appointment Policies

1. Booking Confirmation: Appointments are confirmed only after clinic verification
2. Cancellation Policy: Please provide at least 24 hours notice for cancellations
3. Rescheduling: Subject to doctor availability and advance notice
4. No-Shows: Repeated no-shows may affect future booking privileges
5. Emergency Situations: For medical emergencies, do not book online - call 108 or visit emergency department

Telemedicine Services

When applicable, telemedicine consultations are subject to:

• Telemedicine Practice Guidelines (Indian Medical Association)
• Patient consent for remote consultation
• Technology requirements and stable internet connection
• Limitations on physical examinations and diagnostic procedures

WhatsApp Communication Terms

When you communicate with us via WhatsApp:

• You consent to communication through WhatsApp Business
• WhatsApp's terms of service and privacy policy apply
• We do not store conversation content on our servers
• You may withdraw consent and stop WhatsApp communication at any time
• Sensitive medical information should be discussed during formal consultations
• Emergency medical situations should not be communicated via WhatsApp

Intellectual Property Rights

Our Content

All content on gujaratepilepsy.com, including text, graphics, logos, images, and software, is owned by Gujarat Epilepsy & Neuro Clinic or our content suppliers and is protected by Indian and international copyright laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal, non-commercial purposes
• Download and print individual pages for personal reference
• Share links to our content through social media or personal communications

Restrictions

You may not:

• Modify, copy, distribute, or create derivative works from our content
• Use our content for commercial purposes without written permission
• Remove copyright notices or proprietary markings
• Use our trademarks, service marks, or trade names without permission

User-Generated Content

If you submit content to our website (reviews, comments, testimonials), you:

• Retain ownership of your content
• Grant us a non-exclusive license to use, display, and distribute your content
• Warrant that your content does not violate any third-party rights
• Agree that we may moderate, edit, or remove content at our discretion
• Understand that content may be subject to our medical disclaimer

Privacy and Data Protection

Your privacy is important to us. Our data collection and use practices are governed by our Privacy Policy, which complies with:

• Digital Personal Data Protection Act 2023 (DPDP 2023)
• Information Technology Act, 2000 and amendments
• Indian healthcare privacy regulations

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

Medical Services

Our liability for medical services is governed by applicable Indian medical malpractice laws and professional indemnity insurance coverage.

Website and Technical Services

To the maximum extent permitted by Indian law, Gujarat Epilepsy & Neuro Clinic, Dr. Rutul Shah, Dr. Abhishek Gohel, and our employees shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Website downtime or technical issues
• Third-party content or services (including eka.care)
• Actions taken based solely on website content

Maximum Liability

Our total liability for website-related claims shall not exceed the amount you paid for services during the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Gujarat Epilepsy & Neuro Clinic, our physicians, employees, and agents from any claims, losses, or damages arising from:

• Your violation of these Terms of Service
• Your misuse of our website or services
• Content you submit to our website
• Your violation of any third-party rights
• Your breach of applicable laws or regulations

Website Availability and Modifications

Service Availability

We strive to maintain website availability but do not guarantee uninterrupted service. We may temporarily suspend access for:

• Maintenance and technical updates
• Security patches and improvements
• Emergency repairs
• Compliance with legal requirements

Right to Modify

We reserve the right to modify, update, or discontinue website features, content, or services at any time with reasonable notice.

Termination

We may terminate or suspend your access to our website if you:

• Violate these Terms of Service
• Engage in harmful or illegal activities
• Misuse our medical services or staff
• Provide false or misleading information

Termination does not affect obligations that survive termination, including payment obligations, intellectual property rights, and limitation of liability clauses.

Governing Law and Jurisdiction

Applicable Law

These Terms of Service are governed by:

• Indian Contract Act, 1872
• Information Technology Act, 2000
• Digital Personal Data Protection Act 2023
• Medical Council of India regulations
• Other applicable Indian laws and regulations

Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

Dispute Resolution

1. Informal Resolution: Contact us to resolve issues informally before legal action
2. Mediation: If informal resolution fails, disputes may be referred to mediation
3. Litigation: As a last resort, disputes may be resolved through Ahmedabad courts

Severability and Enforceability

If any provision of these Terms is found to be unenforceable or invalid under Indian law, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Changes to Terms of Service

We may update these Terms of Service from time to time to reflect:

• Changes in our services or business practices
• Updates to applicable laws and regulations
• New features or technologies
• User feedback and legal requirements

Notice of Changes

• Updated terms will be posted on this page with revision date
• Significant changes may be communicated via email or website notice
• Continued use of our services constitutes acceptance of updated terms
• If you disagree with changes, please discontinue use of our services

Emergency and Medical Disclaimer Reference

Contact Information for Legal Matters

For questions about these Terms of Service or legal matters:

Gujarat Epilepsy & Neuro Clinic
Legal and Compliance:
Address: 1st Floor, 112-114, Elite Magnum, Near Solaris, Bhuyangdev Cross, Sola Road, Ahmedabad, Gujarat 380061
Email: epilepsyassociates@gmail.com
Subject Line: "Terms of Service Query" or "Legal Inquiry"
Phone: +91 87809 66624

Business Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our Medical Disclaimer.

Thank you for choosing Gujarat Epilepsy & Neuro Clinic for your healthcare needs.